Crescendo™ Customer Service

We’re known for our exceptional software solutions. But the software itself is only the beginning. Our integrated team of professionals ensures that your customer experience is trouble-free every step of the way, from installation through implementation and ongoing service. We want a successful home health software implementation to be the beginning of a lasting, mutually beneficial relationship

 

Expert Installation

  • Our experienced homecare consultants begin by assessing your unique challenges, then customize results-oriented software to meet your company’s needs.
  • Our installation team works with each new and upgrading customer in planning and scheduling each portion of the implementation process. Our team can be present at each part of the process.
  • Our technical services team will watch over your Delta solution from afar, and our ultra-secure hosting service will give you the confidence that sensitive patient information is secure
  • Delta monitors our home health client servers and provides on-call technical resources 24 hours a day, seven days a week, 365 days a year

Outstanding Customer Service

  • Our employees constantly strive to provide customer satisfaction, and our executives are focused on forward-looking solutions for the industry. For us, that’s what partnership is all about.
  • Our unique brand of superior service is a result of good people who put their hearts into the creation of high-value home healthcare solutions.

To learn more about how Crescendo™ gives your agency a competitive edge, request a demo.